Hi, Since macOS High Sierra (french), iMovie (10.1.7) keeps crashing. I've tried deleting my default library, no change. I've seen here how to reset preferences : holding down Control+Option key on imovie startup.
Powerpoint Crashes After High Sierra Mac OS 10Update Mac OS 10.12 Sierra is now supported for Pro Tools 12.6, 12.6 HD.If you run it on 1st monitor, move it 2nd monitor to work and then move back to 1st before closing it will run properly.1. On macOS10.13 Run MonoDevelop, by default, it should run on the 1st (main monitor)Reproduced with: 2017.3.0b3, 2017.2.0f2, 2017.1.1p3, 5.6.3p4 and all earlier versions.A) delete MonoDevelop settings folder (MonoDevelop-Unity-5.0) in Preferences.B) have only one (main) monitor and run MonoDevelopMake sure you update to the newest version of MonoDevelop using Unity Installer and set External Script Editor to MonoDevelop (built-in). Is Microsoft Word Crashes or Quits Unexpectedly on Mac Word keeps crashing when saving, in some cases word app not.Keynote Crashing Repeatedly. After updating to High Sierra, I tried to open a presentation in keynote that is very, very large. It asked me if I wanted to save it as a single file or a package. Doesn't matter how you answer, keynote will crash right after you answer.I experienced a freeze & 5 different app crashes on a multi user meeting. Please let me know if the new update fixes the issue for you!!!UPDATE 05/18/20 – On Friday I tested Zoom client v4.6.8 on a 2017 MacBook Air with 10.13.6. After Apple Released the 2020-002 Security Updates, some users started to report that their Mac would would freeze up when using GPU Hardware Accelerated apps or video.UPDATE 05/26/20 – Apple has just released the 2020-003 Security Update for macOS Mojave 10.14 and High Sierra 10.13. Some Intel GPU Only Based MacBooks Airs are Freezing / Crashing while using Video Conf apps like Zoom After installing the 2020-002 Security updates.I am trying to find out if it includes a fix for this issue. I am hoping the update is released tomorrow or sometime this week!UPDATE 4/29/20 – Today Apple released the Developer Beta version of 2020-003 Security Update for Mojave and High Sierra. If you installed 2020-003 Beta and it fixed the issue for you , please let me know. The 2020-003 Security Update is looking really good, but I still would like to see more confirmations. I loaded up (4.6.8) 3 times to confirm the crashes and gather additional logs. Apps like Illustrator and Animate from the Adobe Creative Cloud Suite are now causing freezing A MacAdmins User who has a ticket in, says Apple is aware of the issue and is actively working on a fix.UPDATE 4/03/20: MacAdmins User Bollman decided to test the latest Zoom installer (4.6.9) and has not had any crashes for 6 hours. With that said, you could upgrade to Catalina and not have any of the above issues! If you are cautious, it might be better to wait for an update from Apple.UPDATE 4/08/20: As the update is installed on more Macs, reports continue to come in. The good news is, even if the Mac does freeze (only for a few seconds) it will not require a hard power down. Sometimes the system will freeze for a few seconds in Finder, Safari or performing other tasks. The only problem with this is, some users have reported other GPU related weird issues in 10.15.4. As each new report rolls in with a confirmed. I can’t explain this as the Zoom update patch notes only mention updates to fix the installer issues brought up by Security Researchers.UPDATE 4/02/20: New reports are still rolling in. I added this new information to the work around section below. Then I started to receive emails from users who were having their Mac freeze up after installing the Security Updates. Full screen video, video in Safari, or YouTube.I reported on a similar issue in August of 2019 when the macOS Mojave 10.14.6 Update started to cause Kernel Panics if you used the Built In FaceTime Camera.This article has seen a big uptick in traffic as of a few days ago. Some users are seeing the issue with anything that is related to Hardware Accelerated Video. The issue might not be only related to Video Conference Apps. Why rolling back with Automatic Update Snapshots will NOT work. This time around the issue CAN be reproduced Software that can cause the Freezing Issue What is the Issue? Mac will Freeze up requiring a hard shutdown Affected Mac Hardware & Intel GPU Versions In the end, I will show you a few workarounds that might work until Apple releases a fix.Let’s dive right in and see what’s going on here. It looks like the affected machines are 5th Generation Intel HD Graphics GPU only based Macs.This is the Hardware that we think is affected so far.If you have the issue on other Macs like the Mac Mini or older Macs, please do not hesitate to Contact Me. Affected Mac Hardware & Intel GPU VersionsI have looked over a bunch of MacAdmin and User reports reports. High Sierra 10.13.6 Security Update 2020-002 (17G12034) March 24th, 20202. Mojave 10.14.6 Security Update 2020-002 (18G4032) March 24th, 2020 Catalina 10.15.4 Update (19E266) March 24th, 2020 Conference Software Freezing Issue LinksThis issue affects the following macOS Build Versions. It was not until this post came in on the following Monday.For those running 10.15.4 (or latest 10.14/10.13 Security Update 2020-002 update) on the following hardware, can you try starting a zoom video conference (possibly may happen with other video conference software)? do you experience a hard crash? MacAdmins Slack User bpAfter Balmes posted this, it was enough for me to take a closer look. Anyone else seeing problems with latest security update on 10.13.6? MacAdmins Slack User bollmanAfter doing this job for many years, I get an sense when things are starting to become an issue. What’s more in common with these machines is that they are MBA 2015 (non-retina). So far, 4 out of 80 machines with this combination of OS and zoom. MacAdmins Slack User diefledermausThe next day more detailed reports started to roll in.We’ve seen hard crashes on macs running 10.13.6 with latest security update (17G12034) and latest zoom version 4.6.8 (19178.0323). The only thing you can do is force power down the Mac. The screen will freeze up and you will not be able to force quit. This could be full screen video based activity.How does the issue start? All you need to do is use some type of Video Conference Software that has multiple users with video enabled.Once in the meeting the affected Mac can freeze up within one minute!After the Mac Freezes, it will become 100% non responsive. Users are saying the Freeze / Lockup issue happens when using GPU Hardware Accelerated Video. What is the Issue? The Mac will Freeze up requiring a hard shutdown.UPDATE 04/01/20: After posting the article, I am getting a ton of reports that this issue is not just Video Conference Apps. Video editor for mac 1085GpuRestart log to show up, you have to let the Mac say on the frozen screen for at least a few minutes.You can also do a quick search by running this commandSudo ls -lah /Library/Logs/DiagnosticReports | grep. GpuRestart log file.UPDATE 04/02/20: To get the. At this point you need to look at the log to find the. Below is a list of confirmed applications with a confirmed. Software that can cause the Freezing IssueThe following software can cause your affected Mac to freeze up. Graphics Hardware example Intel HD Graphics 6000 - Iris Pro 61006. Application example Google Chrome He - Slack Helper (GP - zoom.us GpuRestart error log files.Tailspin: /Library/Logs/DiagnosticReports/gpuRestart-145403.tailspinGraphics Hardware: Intel HD Graphics 6000Differences in the logs that you might see. A look at the console app and a few 2017 MacBook Air. ![]() You will need to hard power it off.UPDATE 04/01/20: I was able to ssh into one of the MacBook Airs that was frozen. You can activate your own video or not does not matter.Within about 1-5 min the MacBook Air screen will completely freeze and become unresponsive. Join with Computer Audio. Finally I attempted to restart the device with sudo reboot , I got the message that the ssh connection was closed like it was going to reboot but it didn’t. I also tried to kill the loginwindow no go. I attempted to force quit zoom.app and that did not change anything.
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